Offering services in-person in Calgary and Edmonton, and virtually across Alberta

Privacy Policy

Effective Date: October 1, 2023

 

We at “Alberta Wellness Center for Eating Disorders” (“Alberta Wellness Center for Eating Disorders,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information. This Privacy Notice describes the types of information we collect through our website at [https://albertawellnessed.com/] (the “Site”), how we use it, with whom we may share it, and the choices available to you regarding its use. We also describe the security measures we take to safeguard your information and explain how to contact us about our privacy practices.

 

INFORMATION WE COLLECT

We collect personal information that you voluntarily provide when interacting with the Site or communicating with us. The types of information we collect may include:

Personal Information: Name, address, email, phone number, date of birth, payment details (for transaction purposes only), and health-related information.

Health-Related Information: If you use our services, we collect information relevant to your diagnosis, treatment, lifestyle, and medical history, including information shared with our healthcare providers.

Account Information: Login credentials, including your email and password, when you create or modify your account.

Employment Information:If applying for a job, we collect your name, contact details, and any other information you provide in your resume or cover letter.

Contact Information: When you interact with us through the Site or via email, we may collect your name, email address, and other details you provide.

 

INFORMATION WE COLLECT AUTOMATICALLY

We may use cookies, web beacons, and similar technologies to collect information automatically when you visit the Site, such as:

Usage Data IP address, browser type, operating system, referring URLs, and browsing behaviour on the Site.

Analytics: We may use services like Google Analytics to analyze user behaviour and improve the Site. This data may include your IP address and other anonymous information.

 

HOW WE USE THE INFORMATION

We use the information we collect for the following purposes:

To provide and manage services, including processing requests, inquiries, and healthcare consultations.

To create and manage your account, including login credentials.

To improve our services, including developing new offerings and analyzing the performance of the Site.

To comply with legal obligations and enforce our Terms of Use.

To conduct research and development, using anonymized patient data to improve healthcare outcomes.

For additional purposes identified at the time of collection.

We also use online information for purposes such as recognizing your computer when you visit the Site, tracking your navigation, improving usability, diagnosing problems, and gathering demographic data. Clickstream data may be used to understand user behavior, such as time spent on web pages and navigation patterns.

 

SHARING INFORMATION

We do not sell or rent your personal information. We may share your data in the following situations.

Service Providers: We may share your information with trusted third-party service providers who help operate the Site or provide services on our behalf. These parties are contractually obligated to protect your information.

Legal Compliance: We may disclose information if required by law or legal process (e.g., court order or subpoena), or to prevent harm or illegal activities.

Business Transactions: We may transfer or disclose your information if we sell or transfer our business or assets, including in the case of a reorganization, merger, or liquidation.

 

DATA TRANSFER

Your personal information may be transferred to and stored in countries other than where you are located, including the United States. By providing your personal information, you consent to such transfers, subject to applicable legal safeguards.

 

SECURITY

We implement industry-standard security measures to protect your personal information. However, no security system is 100% secure, and we cannot guarantee the absolute security of your data. You are responsible for safeguarding your login credentials and other personal information.

 

CHILDREN’S PRIVACY

We do not knowingly collect personal information from individuals under the age of 19. If we learn that we have collected information from a minor, we will delete it immediately. If you believe we have collected such information, please contact us at [email protected].

 

YOUR RIGHTS AND CHOICES

Depending on applicable laws, you may have the right to:

Access: Request a copy of your personal information.

Correction Update or correct inaccuracies in your personal information.

Deletion: Request deletion of your personal information from our systems.

Objection: Object to certain uses of your data, including processing for marketing purposes.

To exercise these rights, please contact us using the details in the “How to Contact Us” section.

 

DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law.

 

ONLINE TRACKING AND ADVERTISING

We may use third-party services (e.g., Google Analytics) to track your online activities and provide you with personalized advertising. You can opt-out of Google Analytics by visiting [Google Analytics Opt-Out](https://tools.google.com/dlpage/gaoptout).

We may also use cookies and other technologies for interest-based advertising. To learn more or opt out of interest-based advertising, visit [opt-out page](https://www.aboutads.info/choices/).

 

CHANGES TO THIS PRIVACY NOTICE

We reserve the right to modify this Privacy Notice at any time. Any updates will be posted on this page, and the revised date will be reflected at the top. Your continued use of the Site constitutes acceptance of any changes.

 

HOW TO CONTACT US

If you have any questions or concerns about this Privacy Notice or our privacy practices, please contact us at:

Alberta Wellness Center for Eating Disorders
10470 Mayfield Road NW
Edmonton AB
T5P4P4

Email: [email protected]